Job Title: Team Leader
Location: Wimblington
Salary:Competitive
Job Type: Full-time, Permanent, 4 on 4 off and one for Monday to Friday
Purpose of the role:
The Team Leader is responsible for overseeing a team of warehouse colleagues within a specific operational area (e.g., picking, packing, goods-in, replenishment, dispatch). Reporting to the Operations Manager, the Team Leader ensures that daily tasks are completed safely, efficiently, and accurately while maintaining high levels of colleague engagement and operational discipline.
· Fast-paced warehouse setting with shift-based work.
· May involve manual handling and prolonged periods of standing or walking.
· Occasional need to work additional hours during peak periods.
Key Responsibilities:
Operational Leadership:
· Lead a team of warehouse operatives to deliver the shift plan and meet productivity and accuracy targets.
· Allocate work, monitor progress, and adjust resources to maintain workflow and service levels.
· Ensure all team members follow Standard Operating Procedures (SOPs) and site rules.
· Act as the first point of contact for operational issues within the area.
· Ensure client SLA’s are monitored and met.
· Shop floor visibility.
· Onsite multi-user and third-party contract support.
People Management & Development:
· Support onboarding, training, and continuous skill development of team members.
· Provide regular feedback, coaching, and direction during the shift.
· Assist the Operations Manager in conducting performance reviews and managing attendance.
· Promote a positive and inclusive team environment.
· Managing Investigations and Disciplinaries.
· The ability to monitor and manage absence.
Health, Safety & Compliance:
· Ensure all tasks are carried out safely and all team members comply with H&S policies and legal requirements.
· Conduct toolbox talks, safety briefings, and help identify and escalate hazards.
· Maintain high standards of housekeeping (5S) and ensure safe use of MHE and equipment.
· Safety Behaviour Audits.
· Near Miss reporting.
Quality & Performance Monitoring:
· Monitor team performance using KPIs such as pick accuracy, productivity, stock integrity, and scan compliance.
· Investigate minor errors, support root cause analysis, and drive corrective actions.
· Ensure adherence to quality standards and support reduction of defects or damages.
Communication & Coordination:
· Maintain clear communication with the Operations Manager and other Team Leaders to ensure shift continuity.
· Provide handover information at the end of each shift.
· Collaborate with supporting functions such as Inventory, Transport, and Planning.
About you:
Qualifications & Skills:
· Experience in a warehouse environment, ideally within the specific operational area.
· Strong communication and team leadership skills.
· Good understanding of warehouse processes and WMS systems.
· Ability to motivate and support colleagues.
· Awareness of health and safety requirements.
· Ability to work under pressure and manage multiple demands.
· SAP experience desirable.
Key Competencies:
· Leadership & Coaching
· Communication
· Teamwork
· Reliability & Responsibility
· Attention to Detail
· Safety Awareness
· Problem Solving
· Time & Task Management
· People Management
Additional Information:
The company is not able to offer visa therefore candidates must have the right to live and work in the UK in order to be considered.
Candidates not in a commutable distance will not be considered.
Please click APPLY to submit your CV for this role.
Candidates with experience or relevant job titles of; Warehouse Manager, Warehouse Operations Manager, Distribution Centre Manager, Warehouse shift manager Warehouse Team Lead, may all be considered.